Question 16

Administrative databases are an excellent source of data for reporting on clinical quality, financial performance, and certain patient outcomes.
Use of administrative database is advantageous for the following reason EXCEPT:
  • Question 17

    Payers are more likely to embrace the optimization definition of care which can put them at odds with:
  • Question 18

    Either an increase or decrease in rate could be a signal of improvement. In other words, there is no clear direction of improvement for these measures. In this case an observed rate either above or below the expected range is an unfavorable outliner.
  • Question 19

    Which of the following is the relationship between clinical outcomes and patient satisfaction? Besides measuring
    morbidity and mortality, this management takes into account the quality of healthcare received from the patient's
    perspective.
  • Question 20

    Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger.
    Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care.
    Most of the resistance comes in any two forms (Choose two):