Question 251

Which TWO BEST describe the guiding principles?
Short term
Standards
Recommendations
Long-term
  • Question 252

    When is the earliest that a workaround can be documented in 'problem management'?
  • Question 253

    Which TWO of the following statements are MOST associated with the optimize and automate' guiding principle?
    1. It is important to assess which method of communication is appropriate 'or each type of stakeholder.
    2. Complex systems should be designed with an understanding of how the components' parts are related.
    3. Organizations should consider whether technology could improve the eficiency o' manual processes.
    4 It is important to understand the organization's objectives when assessing the impact of potential improvements.
  • Question 254

    Identify the missing word in the following sentence.
    The purpose of the service configuration management practice is to ensure that accurate and reliable information about the [?], and the CIs that support them, is available when and where it is needed.
  • Question 255

    When planning 'continual improvement', which approach for assessing the current state of a service is CORRECT?