Question 411
Which of the following types of service should be included in the scope of service portfolio management?
1.Those planned to be delivered
2.Those being delivered
3.Those that have been withdrawn from service
1.Those planned to be delivered
2.Those being delivered
3.Those that have been withdrawn from service
Question 412
Which is the addition, modification or removal of anything that could have an effect on services?
Question 413
Which can act as an operating model for an organization?
Question 414
Which of the following activities is NOT a part of the Deming Cycle?
Question 415
Service Acceptance criteria are used to?