A.Coordinated authorities and responsibilities

B.Interfaces among practices

C.Organizational agility

D.Organizational silos

A.Service level agreements

B.Service components

C.Service requests

D.Service offerings

A.An outcome depends on at least one output to deliver a result

B.An outcome defines the amount of money spent on technology for a service

C.Outcomes provide assurance to stakeholders on how a service performs

D.Outcomes enable products to be delivered to a stakeholder

A.It is a value chain activity

B.It uses prescriptive inputs and outputs

C.It is used to provide governance

D.It integrates practices for a specific scenario

A.Understanding the organization's service vision

B.Understanding stakeholder needs

C.Providing services to agreed specifications

D.Meeting stakeholder expectations for time to market