Free Access EXIN.ITILFND_V4.v2026-06-20.q108 Practice Test (Page 4)

Which guiding principle says that services and processes should NOT provide a solution for every exception?

A.Think and work holistically

B.Optimize and automate

C.Keep it simple and practical

D.Collaborate and promote visibility

What is NOT within the scope of service catalogue management?

A.Interfaces between all services and supporting services

B.Interfaces between the service catalogue and service portfolio

C.Contribution to the definition of services

D.Fulfilment of business service requests

Which of the following terms is more suitable to describe the functionality of a service?

A.Output

B.Warranty

C.Outcome

D.Utility

What ensures that a service provider and a service consumer continually co-create value?

A.Service consumption

B.Service offerings

C.Change enablement

D.Service relationship management

What is the purpose of the 'information security management' practice?

A.To ensure that accurate and reliable information about the configuration of services is available when and where it is needed

B.To protect the information needed by the organization to conduct its business

C.To observe services and service components

D.To plan and manage the full lifecycle of all IT assets

Other Version: 2269EXIN.ITILFND_V4.v2022-02-21.q55; 118EXIN.Prepawaypdf.ITILFND_V4.v2021-11-14.by.don.27q.pdf

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