A team charter is a document that is developed in a group setting that clarifies team direction while establishing boundaries. It is developed early during the forming of the team. The charter should be developed in a group session to encourage understanding and buy-in. The team charter has two purposes. First, it serves as a source of information for people who are not part of the team. Second, it serves as a reference for team members. In this case, the project manager is having trouble with meetings not going according to plan and ending in arguments. A team charter could have helped prevent this situation by setting clear expectations for team behavior, roles and responsibilities, and decision-making processes. References: Professional in Business Analysis Reference Materials source and documents

When a critical resource such as software required for project tasks is no longer available, the project manager should first address the issue by seeking a solution that would allow the team to continue their work with minimal disruption. Meeting with the IT team to evaluate the possibility of renewing the software license is a proactive step that aligns with the principles of effective project management, which includes problem-solving and facilitating the continuation of project activities.
References: = The answer is verified by the PMP Examination Content Outline, which emphasizes the importance of problem-solving and facilitating project work. Additionally, the PMBOK Guide supports this approach by outlining the project manager's role in ensuring that project resources are available when needed to meet project objectives.