Explanation: According to the expectations of ERM, a human resources professional should apply reasonable techniques to correcting a problem. In Harold's case, the best option for addressing the problem of the incomplete documentation would simply be to establish a quarterly review of the paperwork to ensure that it is completed. As for the other answer choices, they each contain extreme responses that do not fit with the requirements of ERM. Terminating the responsible employee does not guarantee that the problem will be fully addressed. Creating a new department simply adds more paper work that can further complicate the process of completing the documentation. There is nothing within the process of ERM that suggests a human resources professional can request a reprieve from a federal agency; the rules are in place already and need to be observed. And while creating a series of checklists sounds good, it also sounds vague and has the potential to be as ineffective as the current system.

Explanation: In a fertilizer manufacturer, the research and development department is likely to be distinct from the marketing department. As a general rule, the more technologically sophisticated and complex the product, the greater distinction between the R&D and marketing departments. The development of useful and safe fertilizers requires a great deal of experimentation and technical knowledge. Therefore, it is more likely that a fertilizer manufacturer would have a special department for creating and refining products. For a toy manufacturer, publisher, or clothing manufacturer, product development is largely stimulated by the demands of the consumer, so it makes more sense for the marketing department to be loosely involved in research and development.

Explanation: Marsha has earned 45 hours of compensatory time off. Compensatory time off is calculated as 1.5 times the amount of overtime. Since Marsha worked 30 hours of overtime, her compensatory time off can be calculated by multiplying 30 by 1.5.

Explanation: A physician hospital organization makes contract arrangements directly with employers. In this system, physicians and hospitals act as a single entity. In a health maintenance organization (HMO), patients are managed by a gatekeeper physician, who refers them to other medical professionals when necessary. In a preferred provider organization, patients work with a designated network of medical professionals. Feeforservice plans allow the patient to shop around for medical services, the costs of which are initially covered by the patient, who is later reimbursed.

Explanation: The three primary types of plans that OSHA requires organizations to develop include an injury and illness prevention plan, an emergency response plan, and a fire prevention plan. Answer choice A is incorrect because OSHA does not require a drug prevention plan. Such a plan might fall under illness prevention, but ultimately a drug prevention plan is voluntary on the part of the organization. Answer choice C is incorrect because OSHA does not require an environmental protection plan. This too might fall under illness prevention, but it is not specified under OSHA's rules. Answer choice D is incorrect because OSHA does not require a clean air plan. Additionally, answer choice E is incorrect because OSHA does not require that organizations create a terrorism response plan.