Free Access Salesforce.Sales-Cloud-Consultant.v2022-05-24.q399 Practice Test (Page 7)

Question 26

Which two process should be recommended to track the campaigns that influence won opportunities? Choose
2 answers

A.Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.

B.Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.

C.Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.

D.Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.

Question 27

Northern Trail Outfitters wants to link contacts with more than one account.
What solution should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?

A.Associate the contact to other accounts using a custom lookup field.

B.Enable contacts to multiple accounts feature.

C.Clone the contact record and add it to the second account.

D.Add the contact to the partners related list on the second account.

Question 28

Universal Containers has a private sharing model and wants the ability to share documents related to an opportunity, such as contracts and proposals, with the field sales team.
How can the documents be shared efficiently and securely?

A.The documents should be uploaded to chatter files from the opportunity record.

B.The documents should be uploaded to chatter files and shared with the field sales organization.

C.The documents should be emailed to the sales team on the opportunity record.

D.The documents should be uploaded to a library that is shared with the field sales organization.

Question 29

A company has implemented Salesforce Service Cloud. The company needs Key Performance Indicators (KPIs) to ensure that its customer support service center is profitable. Which three metrics can be used to help executive management understand service center costs. Choose 3 answer

A.All Open Cases by Channel

B.All Cases closed Month-to-date

C.Case resolution time

D.All Open Cases by Priority

E.All Cases by Customer

Question 30

Put the following steps in order to set upGoogle Ad Words to work seamlessly with Salesforce.

A.Convert leads into new customers

B.Advertise your business on Google

C.Capture leads on your website

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Question 26

Question 27

Question 28

Question 29

Question 30

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