Free Access Salesforce.Sales-Cloud-Consultant.v2023-09-15.q114 Practice Test (Page 5)

Question 16

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.
Which Salesforce functionality should the consultant recommend to meet the requirement?

A.Assign Tasks to a queue to share work efficiently.

B.Leave the Task's Assigned To held bank

C.Use workflows to create a Task for each team member.

D.Create Opportunity Teams to manage Tasks.

Question 17

Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.
What are two actions a consultant can take to meet the requirement?
Choose 2 answers

A.Set organization-wide defaults for opportunities to Private.

B.Set opportunity access on the role to view all opportunities associated with their accounts.

C.Set Territory Management to grant Read access to opportunities owned by others.

D.Set organization-wide defaults for opportunities to Public Read-Only.

Question 18

Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa.
Which consideration should the consultant be aware of?

A.New Person Accounts should be created in Salesforce and synced to Microsoft.

B.Lightning Sync works in conjunction with Einstein Activity Capture.

C.Einstein Activity Capture is supported in the Salesforce Classic interface.

D.New Person Accounts should be created in Microsoft and synced to Salesforce.

Question 19

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.
How should the consultant meet this requirement?

A.Recommend an integration with the marketing platform to Salesforce that generates tasks with lead information.

B.Create Salesforce users for the marketing team so they can enter leads directly Into Salesforre.

C.Recommend an integration with the marketing platform that creates leads in Salesforce,

D.Create a report of Salesforce leads and compare it with marketing data on a regular basis.

Question 20

Universal Containers wants to minimize the need for sales reps to manually create meetings and events that are stored on their calendars.
Which two Einstein Activity Capture (EAC) capabilities should the consultant consider? Choose 2 answers

A.EAC events are unable to be synched with contacts and leads.

B.EAC a two-way sync for events and contacts.

C.EAC supports emails, events, and contacts.

D.EAC adds events to the activity timeline for custom objects.

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