Question 166

Universal Containers uses a custom object named Insight, which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforce1 Mobile App and want to easily create new Insight records from their phones.What should a consultant recommend to meet this requirement?
  • Question 167

    Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle. Which solution should a consultant recommend to meet these business requirements?
  • Question 168

    Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.
    Which Salesforce feature should the consultant use to meet this requirement?
  • Question 169

    How is access to data controlled through reports?

    Question 170

    Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.
    Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?