Question 31
The Cloud Kicks sales team can create leads for both business and individual customers. Person accounts have been enabled in its Salesforce org.
How can the consultant ensure that Leads are converted into either a business account or a person account where appropriate?
How can the consultant ensure that Leads are converted into either a business account or a person account where appropriate?
Question 32
During the planning stage of a project, what customer information should be required to ensure requirements are successfully gathered? Choose 3 answers.
Question 33
Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them.
Which functionality should the consultant recommend?
Which functionality should the consultant recommend?
Question 34
Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others accounts.
When a Salesforce admin assigns User A as the owner of an opportunity related to UserB's account, which additional access will User A gain?
When a Salesforce admin assigns User A as the owner of an opportunity related to UserB's account, which additional access will User A gain?
Question 35
Universal Containers plans to deploy the new Service Cloud consoleto its support team. Which steps should be considered in deployment? (There are three correct answers.)
