Question 21

A service agent can create tasks from different system areas.
Identify three modules where a service agent can create and associate tasks.
  • Question 22

    Which four actions does the REST API for Service Requests (SRs) allow?
  • Question 23

    Which two steps are needed to create a new business object in Digital Customer Service?
  • Question 24

    Which three subobject functions are included in the REST API for Service Requests (SRs)?
  • Question 25

    Select three correct limits and restrictions when importing data from a file.