Free Access Oracle.1Z0-1064-21.v2022-02-26.q27 Practice Test (Page 7)

Question 26

What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?

A.Delete a Service Request.

B.Add a message to a Service Request.

C.Chat with an Agent about a ServiceRequest.

D.Create a Service Request.

E.View and edit attachments to a Service Request.

Question 27

When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A.2,4,3,1

B.1,2,3,4

C.1,3,2,4

D.3,2,4,1

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Question 26

Question 27

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