A.allows the display of a product hierarchy specifically for service purposes

B.requires less work and effort

C.allows use of a simpler hierarchy

D.allows you to use the same product hierarchy as sales

A.Select Create Category > Create Top-Level Category.

B.Complete Category Name.

C.Select the task Manage Service Request Categories.

D.Select Service Catalog in Functional Areas.

E.Select Status = "Active".

F.Check the Active flag.

G.Select Create Category > Create Child Category.

A.Use the "Manage Service Request Assignment Object" task, access and lock the appropriate objects, create new rule set(s), add conditions and actions, save and publish.

B.Use the "Manage Service Request Assignment Object" task, access the applicable service requests, create and apply new rule set(s) to the service requests, add conditionsand actions, save and close.

C.Use the "Manage Service Assignment Rules" task, access and lock the appropriate rules sets, create new rule(s), add conditions and actions, save and close.

D.Use the "Manage Service Assignment Rules" task, access the appropriate rules sets, create new rule(s), add conditions and actions, save andpublish.

A.The Starts When criteria of the milestones is not True.

B.The scheduledprocess has not been set up.

C.No default coverages are set up.

D.Entitlement rules are not valid for the service request.

A.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the "Communication Channels" option.

B.Navigate to Setup and maintenance > Selectthe Service offering > Select setup at the Administration section > Click Change configuration > Select the "Disable" column in "Service entitlements"

C.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the "Communication" option.

D.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.

E.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the "Enable" column in "Communication Channels".