A.The profile CSO_ENABLE_CATEGORY_FILTER is set to N.

B.The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.

C.The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.

D.The batch job for recommendations has not been executed.

E.The profile CSO_ENABLE_SVC_KMHOME is set to Y.

A.enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)

B.is required for every DCS instance

C.is real time

D.also synchronizes userIDs and passwords between DCS and Engagement Cloud

A.Remove the users of the roles who have the "delete activities" access.

B.Remove the "delete activities" button from all pages used by the users who have this access.

C.Remove the "delete activities" privilege from all the roles for users who have this access.

D.Remove the "delete activities" role from all the users who have this role.

A.They allow a user to copy a service request.

B.They can be assigned to a custom action script.

C.They allow a user to escalate a service request.

D.They have default values.

E.They can all be modified.

F.They allow a user to forward a service request.

A.Text

B.URLs

C.Images

D.Other SmartText entries

E.Variables

F.Tables