Free Access Cisco.820-605.v2022-07-23.q103 Practice Test (Page 17)

Question 76

Which two actions are in adoption campaign? (Choose two.)

A.survey sent to all end users

B.messaging to stakeholders on new product releases

C.renewal reminder to stakeholders

D.messaging to stakeholders on the new features of their solution

E.messaging to users on best practice approaches to their solution

Question 77

In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)

A.The adoption campaign surveys all end users for product feedback.

B.The adoption campaign provides free trial licenses for feature upgrades.

C.The adoption campaign provides notifications of new feature releases.

D.The adoption campaign notifies customers of a critical bug.

E.The adoption campaign provides free user training.

Question 78

What is Quarterly Success Review?

A.a conversation that outlines key initiatives that are agreed upon in the success plan.

B.technical analysis that outlines the implementation plan and adoption barriers.

C.new success plan that focuses on the upcoming goals for the customer.

D.gap analysis that focuses on the state of the customer's current architecture.

Question 79

A customer wants to deploy new technology. The Customer Success Manager is concerned the customer is not ready to adopt the solution. Which steps with the Project and Operations teams ensure a successful adoption?

A.Assign internal resources to develop and deliver training to the customer's IT staff to ensure the project is successful.

B.Research the best training available for this new technology and ensure as many IT staff as possible attend the training.

C.Conduct an end-user assessment, determine gaps, and suggest appropriate training for all users of the new technology.

D.Complete a knowledge assessment of the Project and Operations teams, determine gaps, and develop a training plan.

Question 80

Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?

A.IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase The CSM supports sales with use cases and testimonials for proposed solutions.

B.IT is increasingly adopting new consumption models In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realised The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.

C.Service organizations must evolve from a "break fix' business model to proactive and pre-emptive services that help prevent problems for customers before they arise arid accelerate solution adoption The CSM advises the professional services team on the best services to position.

D.The accelerated pace of innovation in the era of the Internet of Things confuses many customers A CSM helps sales position the right technologies that will accelerate success for their business.

Premium Bundle

Newest 820-605 Exam PDF Dumps shared by BraindumpsPass.com for Helping Passing 820-605 Exam! BraindumpsPass.com now offer the updated 820-605 exam dumps, the BraindumpsPass.com 820-605 exam questions have been updated and answers have been corrected get the latest BraindumpsPass.com 820-605 pdf dumps with Exam Engine here:

Access 820-605 Premium Version

(159 Q&As Dumps, 40%OFF Special Discount: Exam-Tests)

Other Version: 735Cisco.820-605.v2025-11-26.q121; 1003Cisco.820-605.v2025-08-12.q162; 648Cisco.820-605.v2025-05-12.q129; 1553Cisco.820-605.v2023-06-05.q100; 1955Cisco.820-605.v2022-11-21.q101; 2294Cisco.820-605.v2022-05-21.q85; 1311Cisco.820-605.v2022-05-14.q43; 41Cisco.Ipassleader.820-605.v2021-09-18.by.dana.49q.pdf

Latest Upload: 119Talend.Talend-Core-Developer.v2026-01-15.q20; 163Salesforce.Marketing-Cloud-Administrator.v2026-01-15.q146; 215Salesforce.ADX-211.v2026-01-14.q223; 134Salesforce.B2B-Solution-Architect.v2026-01-14.q111; 141BICSI.RCDD.v2026-01-14.q121; 119NBMTM.BCMTMS.v2026-01-14.q33; 126Microsoft.GH-200.v2026-01-13.q64; 145SAP.C_C4HCX_2405.v2026-01-13.q80; 154Microsoft.GH-300.v2026-01-13.q69; 140Microsoft.GH-100.v2026-01-12.q22