Free Access Cisco.820-605.v2022-07-23.q103 Practice Test (Page 12)

Question 51

What is the best reason for documenting your customer's success?

A.To provide awareness of the value achieved by the customer's purchased solution

B.To establish KPI's that measure the success of your company's business

C.To document roles and responsibilities for your project management

D.To provide expansion opportunities for your sales team

Question 52

Which method is directly associated with evaluating a customer outcome?

A.benchmarks

B.metrics

C.key performance indicators

D.milestones

Question 53

The customer plans to relocate to a new building in the existing area to reduce cost. The company wants to retain talent through this transition. Which two business outcomes are critical to the company's success? (Choose two.)

A.sustainability

B.risk management

C.employee satisfaction

D.credibility

E.cost efficiency

Question 54

The customer wants to increase their market share and protect brands reputation. Which two business outcomes are critical to the company's success? (Choose two.)

A.risk management

B.cost efficiency

C.business growth

D.credibility

E.sustainability

Question 55

A large university has deployed a new IT solution designed to improve the overall student and staff experience. Which approach to measure success is the best?

A.Twice yearly student and staff surveys with two

B.Combination of tailored surveys and IT tools-based metrics

C.Implement staff Super Users to provide feedback

D.Measure the number of complaints raised by students

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Question 51

Question 52

Question 53

Question 54

Question 55

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