Question 36
Refer to the exhibit.

Which role is accountable for the Develop and validate Success Plan update activity?

Which role is accountable for the Develop and validate Success Plan update activity?
Question 37
The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?
Question 38
A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)
Question 39
You notice a decline over time in your customer's usage of your product. Which action do you consider?
Question 40
Which two actions are critical when communicating with executives? (Choose two.)
