Question 31
Which Key Performance Indicators contribute to customer value achievements?
Question 32
Which action should a Customer Success Manager take when the product utilization score is not improving?
Question 33
The customer wants to improve operational expenditure and reduce the C02 footprint of the organization.
Which two business outcomes are critical to the company's success? (Choose two.)
Which two business outcomes are critical to the company's success? (Choose two.)
Question 34
Which two results of a successful customer onboarding stage are the most important? (Choose two.)
Question 35
Which two steps in the customer lifecycle approach are owned by the sales and marketing team? (Choose two)