Question 26

How many active OpenFrame configurations can you have on an instance?
  • Question 27

    What is required to enable the Follow the sun field on the Customer Service Case form?
  • Question 28

    HOTSPOT
    Match the definitions for roles relationships.
    Hot Area:

    Question 29

    Predictive Intelligence improves triage quality by eliminating the guesswork. Predictive Intelligence supports which of the following decisions? (Choose two.)
  • Question 30

    Match the definitions for roles relationships.
    Hot Area: