Question 26
How many active OpenFrame configurations can you have on an instance?
Question 27
What is required to enable the Follow the sun field on the Customer Service Case form?
Question 28
HOTSPOT
Match the definitions for roles relationships.
Hot Area:

Match the definitions for roles relationships.
Hot Area:

Question 29
Predictive Intelligence improves triage quality by eliminating the guesswork. Predictive Intelligence supports which of the following decisions? (Choose two.)
Question 30
Match the definitions for roles relationships.
Hot Area:

Hot Area:




