Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

From what places in SN can an agent create a case? (Choose three.)

How many outbound email accounts are supported in Customer Service Management?

Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.