Question 26

How many active OpenFrame configurations can you have on an instance?
  • Question 27

    The available case types are: (Choose two.)
  • Question 28

    Which of the following is a condition for matching rules?
  • Question 29

    Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.
  • Question 30

    Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
    (Choose two.)