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Question 36

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

    • Question 37

    Which Business Rules are part of the Customer Service Management baseline configuration? (Choose two.)

    • Question 38

    Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.

    • Question 39

    Information in the Case Field 'Contact' is copied to which Incident Field?
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