Question 21

What is the relationship between User table and Role table?
  • Question 22

    One of the features in ServiceNow ITSM is to keep monitoring configuration items and identify recurring issues.
  • Question 23

    ITSM provides IT services for 5 key business areas.
    Which one of the following is NOT one of them?
  • Question 24


    Refer to the component code above. The information displays as expected (in three rows) on a mobile device.
    However, the information is not displaying as desired (in a single row) on a desktop or tablet.
    Which option has the correct component changes to display correctly on desktops and tablets?
  • Question 25


    The test method above calls an @future method that increments the Number_of_Times_Viewed__c value. The assertion is failing because the Number_of_Times_Viewed__c equals 0.
    What is the optimal way to fix this?