An administrator would like to know which delegated administrators are actively customizing their organization.
Where can the administrator find this information?

Consider the above trigger intended to assign the Account to the manager of the Account's region.
Which two changes should a developer make in this trigger to adhere to best practices? (Choose two.)

An administrator wants to pull data related to service contracts from Salesforce to store elsewhere on a monthly basis.
Which two ways can an administrator accomplish this? (Choose two.)

Which field on a Configuration Item record may be used to expedite Incident routing and resolution?

Which of the following CANNOT be performed by public user?