Which of the following combinations covers all the roles in Service Asset and Configuration Management?

Which describes a set of defined steps for implementing improvements?

Identify the missing words in the following sentence.
The management of information security incidents usually requires [?].

Which value chain activity ensures that service components meet agreed specifications?

Which of the following activities would be performed by a process manager?
1.Monitoring and reporting on process performance
2.Identifying improvement opportunities
3.Appointing people to required roles