A.completion of customer training

B.scheduling of Quarterly Success Review

C.agreement of key stakeholders

D.review of product roadmap

E.confirmation of customer business outcomes

A.evaluating feedback from the customer operations team

B.consulting the health index

C.noting change in customer executive team

D.reviewing installed base details

E.providing training recommendations

A.Identify the adoption barriers.

B.Develop a customer testimonial.

C.Review the financial index.

D.Recommend expansion opportunities

A.Every task should have four people consulted.

B.Too many people are accountable for this task.

C.More stakeholders should be involved.

D.No one has multiple roles.

A.No action is necessary as long as the health index is green

B.Review and update the success plan for ongoing activities

C.Join the sales and marketing strategy meetings

D.Manage the service issues and escalations

E.Observe the online image of the customer