Question 31

Customer A has 120 000 employees and a meeting booking system that is 20 years old It provides a personalized service that arranges all aspects of video conference meeting. This service includes 21 staff people globally. Customer A has invested in a video conferencing solution. Their desired outcome is to create a cost-savings self-serve approach to achieve business innovation through face-to-face communications.
Which two main barriers to adoption does the customer face? (Choose two.)
  • Question 32

    Which two outcomes are expansion opportunities within customer success? (Choose two.)
  • Question 33

    Which of these is included in a success plan?
  • Question 34

    The customer wants to reduce their exposure to security events. Which business outcome is critical to the company's success?
  • Question 35

    DRAG DROP
    The Customer Success Manager is preparing for a review meeting. The customer has asked for a balance between subjective and objective metrics. Drag and drop the inputs from the left onto the correct subjective and objective categories on the right.
    Select and Place: