A.Twice yearly student and staff surveys with two questions related to IT

B.Measure the number of complaints raised by students

C.Combination of tailored surveys and IT tools-based metrics

D.Implement staff Super Users to provide feedback

A.user training

B.return on investment

C.time to value

D.product improvement

E.new sales

A.Understanding your customer's health directly enables renewals

B.It allows the customer to identify unused licenses so they can be addressed via a service improvement plan

C.It gives the customer valuable insight so they can automatically renew critical on time

D.It provides the opportunity to address any changes in the customer's experience or actions around the solution

A.utilization

B.deployment

C.purchase

D.onboarding