Free Access Cisco.820-605.v2022-11-21.q101 Practice Test (Page 21)

Question 96

The customer wants to increase theit market share and protect brands reputation. Which two business outcomes are critical to the company's success? (Choose two )

A.credibility

B.cost efficiency

C.business growth

D.risk management

E.sustainability

Question 97

The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?

A.Give the customer a discount on a future purchase.

B.Provide the customer with a chargeable deployment service.

C.Re-enforce the time to value of the solution.

D.Suggest that the customer replace their existing staff.

Question 98

A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?

A.additional features that will align with the business outcomes

B.customer's stakeholders and their business outcomes

C.service introduction to confirm that they know how to submit service issues at the go live

D.Quarterly Success Review build and delivery

E.initial user group identified and their use cases confirmed

Question 99

The customer wants to increase the utilization of their video conferencing system. Drag and drop the actions from the left into the correct sequence on the right.