Free Access SAP.C-C4H510-04.v2022-08-11.q58 Practice Test (Page 8)

Question 31

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

A.The warranty is expired.

B.The registered product has no installed base assignment.

C.The ticket is escalated.

D.The warranty is set to active.

Question 32

What is required to set up the organizational structure correctly?

A.The root node/uppermost node must be defined as a sales organization.

B.The root node/uppermost node must be defined as a company.

C.The root node/uppermost node must be defined as a service organization.

D.The root node/uppermost node must be defined as an enterprise.

Question 33

Which actions are prerequisites to implement registered products? Note: There are 2 correct Answers to this question.

A.Scope registered products

B.Maintain the installed base

C.Maintain number ranges for customers

D.Purchase a license for the registered product

Question 34

Which item can be assigned to organizational structures, team assignments and workflow rules?

A.Business role

B.Business user

C.Employee

D.Service agent

Question 35

Which fields can be determined by using Service Level Agreements? Note: There are 2 correct answers to this question.

A.Service category

B.Service level of incoming tickets

C.Status

D.Ticket due date

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