Free Access SAP.C-C4H510-04.v2022-08-11.q58 Practice Test (Page 9)

Question 36

Which data element is used to calculate the warranty start?

A.Warranty duration

B.Service category

C.Number of months

D.Warranty reference date

Question 37

What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?

A.Setup a knowledge base for service contracts

B.Configure a service catalogue

C.Activate scoping item "Create Service Requests from Incoming E-Mail"

D.Integrate MindTouch

Question 38

Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

A.Service contracts

B.Installed bases

C.Registered products

D.Contacts

Question 39

Which business function in the account master will block the release of quotes to SAP S/4HANA?

A.Delivery block

B.Credit limit check

C.Prospect

D.Sales support block

Question 40

When an end user logs an incident in SAP Service Cloud, which steps will be used by the administrator to manage the incident?

A.Set up a multi-step approval process.

B.Change the priority to escalated.

C.Start processing.

D.Push the incident to SAP Service Cloud support.

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