Free Access ITIL.ITIL-4-Foundation.v2022-06-21.q145 Practice Test (Page 19)

What type of chance is often used for resolving incidents or implementing security patches?

A.Normal change

B.Emergency change

C.Slandaid uhar ye

D.Change model

Which practice helps to ensure that the services delivered to customers are aligned with their needs?

A.Change enablement

B.Service request management

C.Service level management

D.Problem management

Which statement about value creating activities is CORRECT?

A.Service value chain activities have pre-determined dependencies on ITIL practices

B.Each value stream should be designed with a specific combination of service value chain activities

C.Organizations should ensure that each value stream is applicable to many scenarios

D.A value stream is an operating model for creating value through products and services

Which practice provides users with a way to get various requests arranged, explained and coordinated?

A.Service level management

B.Relationship management

C.Continual improvement

D.Service desk

Which statement about outcomes is CORRECT?

A.Outcomes are one or more services that fulfill the needs of a service consumer

B.Helping service consumers achieve outcomes reduces service provider costs

C.Service providers help service consumers achieve outcomes

D.Outcomes help service consumers achieve outputs

Other Version: 3005ITIL.ITIL-4-Foundation.v2025-04-29.q331; 1623ITIL.ITIL-4-Foundation.v2024-12-02.q195; 5208ITIL.ITIL-4-Foundation.v2024-05-21.q161; 2646ITIL.ITIL-4-Foundation.v2024-02-09.q180; 6297ITIL.ITIL-4-Foundation.v2023-10-18.q236; 7387ITIL.ITIL-4-Foundation.v2023-03-27.q176; 10981ITIL.ITIL-4-Foundation.v2022-05-03.q197; 53ITIL.Passtestking.ITIL-4-Foundation.v2021-09-17.by.quintina.112q.pdf

Latest Upload: 240PaloAltoNetworks.NGFW-Engineer.v2026-05-01.q43; 332Nokia.4A0-113.v2026-05-01.q69; 338EC-COUNCIL.312-49v11.v2026-04-30.q214; 271Microsoft.MB-820.v2026-04-30.q101; 236Salesforce.MC-202.v2026-04-30.q57; 250BICSI.INSTC_V8.v2026-04-29.q53; 368NMLS.MLO.v2026-04-28.q82; 267NCARB.Project-Management.v2026-04-28.q27; 484EMC.D-AV-DY-23.v2026-04-27.q184; 1237ServiceNow.CSA.v2026-04-27.q483

Download PDF File