Free Access ITIL.ITIL-4-Foundation.v2022-06-21.q145 Practice Test (Page 6)

Question 21

Which is NOT a component of the service value system?

A.Practices

B.The guiding principles

C.Governance

D.The four dimensions of service management

Question 22

Which of the four dimensions include, the knowledge bases needed to deliver and manage services?

A.Value streams and processes
This includes the information and technology needed to deliver services (servers, storage, networks, databases, etc.) as well as the information and technology needed to manage those services (ITSM tools, knowledge bases, configuration information, etc.).
https://www.sysaid.com/blog/entry/everything-you-officially-need-to-know-about-itil-4

B.Organizations and people

C.Information and technology

D.Partners and suppliers

Question 23

In which step of the 'continual improvement model' is an improvement plan implemented?

A.Did we get there?

B.What is the vision?

C.Take action

D.How do we get there?

Question 24

Identify the missing word in the following sentence.
The purpose of the service configuration management practice is to ensure that accurate and reliable
information about the configuration of services, and the [?] that support them, is available when and where it is
needed.

A.customers

B.assets

C.CIs

D.suppliers

Question 25

Which stage of the service lifecycle has the purpose of looking for ways to improve process efficiency and cost effectiveness?

A.Service operation

B.Continual service improvement

C.Service strategy

D.Service transition

Other Version: 2137ITIL.ITIL-4-Foundation.v2025-04-29.q331; 1282ITIL.ITIL-4-Foundation.v2024-12-02.q195; 4789ITIL.ITIL-4-Foundation.v2024-05-21.q161; 2284ITIL.ITIL-4-Foundation.v2024-02-09.q180; 5701ITIL.ITIL-4-Foundation.v2023-10-18.q236; 6955ITIL.ITIL-4-Foundation.v2023-03-27.q176; 10500ITIL.ITIL-4-Foundation.v2022-05-03.q197; 53ITIL.Passtestking.ITIL-4-Foundation.v2021-09-17.by.quintina.112q.pdf

Latest Upload: 119Microsoft.MS-700.v2025-12-27.q286; 110SAP.C-BCFIN-2502.v2025-12-27.q12; 115SAP.C-BCBTM-2502.v2025-12-26.q9; 122SAP.C_THR89_2505.v2025-12-26.q45; 115SAP.C-BCBTM-2509.v2025-12-26.q10; 166IAPP.AIGP.v2025-12-25.q64; 147CISI.UAE-Financial-Rules-and-Regulations.v2025-12-25.q35; 179SAP.C-S4TM-2023.v2025-12-25.q82; 128EMC.D-VXR-DS-00.v2025-12-24.q43; 184Splunk.SPLK-5001.v2025-12-24.q37

Question 21

Question 22

Question 23

Question 24

Question 25

Download PDF File