Which is handled as a service request?

Which stage of the service lifecycle has the purpose of looking for ways to improve process efficiency and cost
effectiveness?

What is NOT within the scope of service catalogue management?

What role would be MOST suitable for a new graduate with great levels of empathy and understanding of business issues? They also have good communication skills, high emotional intelligence, and a broad understanding of IT technology.

Which service transition process provides guidance about converting data into information?