Which statement about outcome is CORRECT?

What role would be MOST suitable for a new graduate with great levels of empathy and understanding of business issues? They also have good communication skills, high emotional intelligence, and a broad understanding of IT technology.

Which describe a 'change authority'?

Which helps to manage an incident when it is unclear which support team should be working on the incident?

Which value chain activity ensures a shared understanding of the current status and required direction for all products and services?