Free Access ITIL.ITIL-4-Foundation.v2023-03-27.q176 Practice Test (Page 26)

A customer is a person who defines the requirements for a service and takes responsibility for the [?] of service consumption.

A.outputs

B.risks

C.outcomes

D.costs

What is an incident?

A.A possible future event that could cause harm

B.A service interruption resolved by the use of self-help tools

C.A result enabled by one or more outputs

D.The planned removal of an item that might affect a service

Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?

A.IT asset management

B.Deployment management

C.Continual management

D.Monitoring and event management

Which is a use of a continual improvement register?

A.Planning changes, assisting in communication, avoiding conflicts, and assigning resources

B.Tracking and managing improvement ideas from identification through to final action

C.Selecting the right method, model or technique for identifying improvements

D.Describing the services designed to meet the needs of a consumer group

Which dimension focuses on relationships with other organizations that are involved in the design, development, deployment and delivery of services?

A.Partners and suppliers

B.Organizations and people

C.Value streams and processes

D.Information and technology

Other Version: 2137ITIL.ITIL-4-Foundation.v2025-04-29.q331; 1283ITIL.ITIL-4-Foundation.v2024-12-02.q195; 4789ITIL.ITIL-4-Foundation.v2024-05-21.q161; 2284ITIL.ITIL-4-Foundation.v2024-02-09.q180; 5701ITIL.ITIL-4-Foundation.v2023-10-18.q236; 5355ITIL.ITIL-4-Foundation.v2022-06-21.q145; 10500ITIL.ITIL-4-Foundation.v2022-05-03.q197; 53ITIL.Passtestking.ITIL-4-Foundation.v2021-09-17.by.quintina.112q.pdf

Latest Upload: 121Microsoft.MS-700.v2025-12-27.q286; 110SAP.C-BCFIN-2502.v2025-12-27.q12; 115SAP.C-BCBTM-2502.v2025-12-26.q9; 122SAP.C_THR89_2505.v2025-12-26.q45; 115SAP.C-BCBTM-2509.v2025-12-26.q10; 169IAPP.AIGP.v2025-12-25.q64; 149CISI.UAE-Financial-Rules-and-Regulations.v2025-12-25.q35; 181SAP.C-S4TM-2023.v2025-12-25.q82; 128EMC.D-VXR-DS-00.v2025-12-24.q43; 184Splunk.SPLK-5001.v2025-12-24.q37

Download PDF File