A.People, process, products, partners

B.People, process, partners, performance

C.Performance, process, products, problems

D.People, products, perspective, partners

A.Supplier management and service level management

B.Supplier management and availability management

C.Supplier management and change management

D.Availability management and service level management

A.Service level management

B.Service operation

C.Service strategy

D.Service design

A.Partners

B.Products

C.Processes

D.People

A.A function that provides hardware repair services for technology involved in the delivery of service to customers

B.Senior managers responsible for all staff within the technical support function

C.A function that includes providing technical expertise and overall management of the IT infrastructure

D.A function responsible for facilities management and building control systems