Free Access EXIN.ITIL.v2025-11-14.q416 Practice Test (Page 68)

Question 331

Which of the following should NOT be a concern of Risk Management?

A.To ensure that the workplace is a safe environment for its employees and customers

B.To ensure only the change requests with mitigated risks are approved for implementation

C.To ensure that the organization can continue to operate in the event of a major disruption or disaster

D.To ensure that the organization assets, such as information, facilities and building are protected from threats, damage or loss

Question 332

What type of change is pre-authorized, low risk, relatively common, and follows a procedure or work instruction?

A.A normal change

B.A standard change

C.An internal change

D.An emergency change

Question 333

Which is responsible for the production of the service design package (SDP)?

A.Design coordination

B.Service catalogue management

C.Service design

D.Service portfolio management

Question 334

Which of the following should IT service continuity strategy be based on?
1. Design of the service metrics
2. Business continuity strategy
3. Business impact analysis (BIA)
4. Risk assessment

A.1, 2 and 4 only

B.1, 3 and 4 only

C.2, 3 and 4 only

D.1, 2 and 3 only

Question 335

What are the three serviceprovider business models?

A.Internal service operations provider, external service operations provider, shared service unit

B.Internal service provider, outsourced 3rd party and off-shore party

C.Internal service provider, external service provider, outsourced 3rd party

D.Internal service provider, external service provider, shared service unit

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