Question 316
Which is NOT a structure of service desk that is described in the ITIL service operation guidance?
Question 317
Identify the missing words in the following sentence.
The purpose of the [?] is to ensure that the organization continually co-creates value with all stakeholders in line with the organization's objectives.
The purpose of the [?] is to ensure that the organization continually co-creates value with all stakeholders in line with the organization's objectives.
Question 318
Which one of the following is NOT part of the service design stage of the service lifecycle?
Question 319
Which process is responsible for low risk, frequently occurring, low cost changes?
Question 320
What is theprimary focus of the business management?