Question 41

Which item can be assigned to organizational structures, team assignments and workflow rules?
  • Question 42

    Which of the following features apply to time recording? Note: There are 3 correct answers to this question.
  • Question 43

    Question 42: You want to create a service ticket with a reference to an installed base, but installed base is not available for selection.
    What could be the reason?
  • Question 44

    Which of the following options are features within the Analytics framework? Note: There are 2 correct Answers to this question.
  • Question 45

    Which objects can be used within ticket creation to automatically determine the registered product?