Question 51

Which type of categories can be used in the service catalog? Note: There are 3 correct answers to this question.
  • Question 52

    What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct Answers to this question.
  • Question 53

    When an end user logs an incident in SAP Service Cloud, which steps will be performed by the administrator to manage the incident? Note: There are 2 correct Answers to this question.
  • Question 54

    Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?