Free Access SAP.C-C4H510-04.v2022-03-19.q54 Practice Test (Page 9)

Question 36

What types of mashups are available in SAP Service Cloud? Note: There are 2 correct Answers to this question.

A.ABAP mashups

B.URL mashups

C.HTML mashups

D.Internal mashups

Question 37

Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.

A.Visit

B.Contract

C.Ticket

D.Maintenance plan

Question 38

Which best practice actions are suggested for incident management? Note: There are 3 correct answers to this question.

A.Always include step-by-step instructions on how to recreate the issue.

B.Report the incident from the screen in which the issue occurs.

C.Always create the incident with medium priority and adjust it later if applicable.

D.Keep the incident lightweight and use screenshots only if it is necessary.

E.Check for solutions in the Help Center.

Question 39

Which feature allows the scheduling of automatic ticket creation?

A.Service plans

B.Registered products

C.Realignment run

D.Maintenance plans

Question 40

What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
Note: There are 2 correct answers to this question.

A.Configure SAP Jam as knowledge base.

B.Integrate MindTouch.

C.Create a broadcast.

D.Create a migration template.

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Question 36

Question 37

Question 38

Question 39

Question 40

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