A.Products

B.Accounts

C.Employees

D.Tickets or Service Call

A.Working calendar

B.Maintenance plan

C.Operating hours

D.Service contract

A.Ticket

B.Maintenance plan

C.Visit

D.Contract

A.Data can be loaded only once.

B.There is a template available for each object that allows tool-supported migration.

C.The template structure is predefined and cannot be changed.

D.Field definitions are not relevant.

A.Create an e-mail template for responses.

B.Create an account with the e-mail address of the customer.

C.Set scoping questions and outgoing e-mail details in fine-tuning.

D.Configure the e-mail address in the communication channel.

E.Set up service categories and service catalogs.