Free Access SAP.C-C4H510-04.v2022-03-19.q54 Practice Test (Page 3)

Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

A.Ad-hoc broadcasting

B.On specific report creation

C.Periodic scheduling

D.On every save of the report

Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?

A.Unrestricted access rights override any restrictions you have defined.

B.If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.

C.You can decide, per view, if the access rights should override any restrictions you have defined or not.

D.Restricted access rights override any unrestricted access you have defined.

What objects can be used to define work distribution rules? Note: There are 2 correct Answers to this question.

A.Employees

B.Service agents

C.Territories

D.Incidents

Which elements can be used to restrict access to views? Note: There are 2 correct Answers to this question.

A.Territories

B.Business roles

C.Code list restrictions

D.Field extensions

Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.

A.Service level of incoming tickets

B.Service category

C.Status

D.Ticket due date

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