Question 51
Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note:
There are 2 correct Answers to this question.
There are 2 correct Answers to this question.
Question 52
Which service objects can you assign to an installed base? Note: There are 2 correct Answers to this question.
Question 53
Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?
Question 54
Which actions are prerequisites to implement registered products? Note: There are 2 correct Answers to this question.
Question 55
When should you use the templates provided in the Data Workbench?