Free Access SAP.C_C4H510_04.v2022-04-29.q55 Practice Test (Page 6)

Question 21

Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct answers to this question.

A.Time recording

B.FSM

C.MRS

D.Activity Planner

E.Manual Routing

Question 22

What is required to set up the organizational structure correctly?

A.The root node/uppermost node must be defined as a company.

B.The root node/uppermost node must be defined as a service organization.

C.The root node/uppermost node must be defined as an enterprise.

D.The root node/uppermost node must be defined as a sales organization.

Question 23

How can you restrict access to Product View?

A.Sales Data of Employee

B.Territories

C.Employee

D.Service Unit of Employee

Question 24

Which of the following actions are necessary to successfully use installed bases in service tickets? Note:
There are 2 correct Answers to this question.

A.At least one service object needs to be assigned.

B.A service contract is active.

C.Address mismatches must be corrected first.

D.A customer needs to be assigned.

Question 25

Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct Answers to this question.

A.Execute an action for grouping tickets.

B.Select the relevant scoping item.

C.Use the Subticket tab to add a ticket.

D.Define a multi-step approval process.

E.Maintain the ticket hierarchy.

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