A maintenance plan is created with the condition "Every 5 weeks". Based on this condition, a ticket is created on March 1, but ticket processing is delayed. Which option should you enable on the ticket template to avoid creation of multiple tickets?

Which of the following scoping questions needs to be flagged to enable automatic ticket creation based on incoming e-mails?

Which fields can be determined by using Service Level Agreements? Note: There are 2 correct Answers to this question.

Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?