Free Access SAP.C_C4H510_04.v2022-04-29.q55 Practice Test (Page 7)

Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.

A.Maintenance plan

B.Maintenance measurement and readings

C.Setup deals

D.Scoping attribute set

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

A.Document an influencer story.

B.Create an incident.

C.Report a ticket.

D.Send an e-mail to SAP Cloud Support.

Which elements can be used to restrict access to views? Note: There are 2 correct Answers to this question.

A.Territories

B.Code list restrictions

C.Business roles

D.Field extensions

Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.

A.CTI Client pane

B.CTI Desktop pane

C.CTI Client Adapter

D.Live Activity pane

Which data element is used to calculate the warranty start?

A.Service category

B.Warranty reference date

C.Warranty duration

D.Number of months

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