Free Access SAP.C_C4H510_04.v2022-09-12.q60 Practice Test (Page 12)

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct Answers to this question.

A.Choose the correct SAP Jam group in the knowledge base configuration settings.

B.Create knowledge base articles in SAP Service Cloud.

C.Configure the relevant question in scoping.

D.Integrate with MindTouch.

Which option do you have to mark a field as mandatory?

A.Maintenance of access restrictions in the business role

B.Page layout configuration

C.Use Key user tool adaptation

D.Disable personalization settings

What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?

A.Setup a knowledge base for service contracts

B.Activate scoping item "Create Service Requests from Incoming E-Mail"

C.Configure a service catalogue

D.Integrate MindTouch

Which business function in the account master will block the release of quotes to SAP S/4HANA?

A.Credit limit check

B.Prospect

C.Delivery block

D.Sales support block

How can you restrict access to Product View?

A.Service Unit of Employee

B.Sales Data of Employee

C.Employee

D.Territories

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